We provide trained virtual assistants and remote staff to support the operations, coordination, and growth of logistics and transportation businesses.
Logistics Operations
Monitor shipments in real-time, providing updates on the location and status of goods to ensure on-time delivery and transparency throughout the shipping process.
ACCOUNTING
Create, send, and manage invoices to ensure timely payments.
Admin Support
Scheduling and organizing meetings, appointments, and events, ensuring there are no conflicts and reminders are set.
CUSTOMER SERVICE
Managing inbound and outbound customer calls, addressing inquiries, and providing assistance or information. Exceptional English Speaking Candidates.
SALES
Our virtual assistants specialize in identifying and qualifying potential leads, utilizing various strategies such as market research, cold calling, and email outreach to fill your sales pipeline with promising opportunities.
Customized solutions
Tailored virtual assistance services, designed to meet unique business needs, boosting efficiency, enhancing productivity, and delivering personalized support for seamless operations and growth.
Discovery Call
During our discovery call, we discussed your challenges and goals, reviewed your current solutions and resources, explored potential solutions to meet your needs, and planned our next steps, including scheduling a follow-up meeting.
Select your Candidates
Next, we will focus on creating a shortlist of Virtual assistants (VAs) who match your specific requirements. This involves reviewing candidates based on their skills, experience, and compatibility with your needs, ensuring we select the most suitable VAs for your consideration.
Interview Candidates
Next, we will move on to interviewing the shortlisted Virtual Assistant (VA) candidates to assess their skills, experience, and compatibility with your specific needs, ensuring we select the best fit for your requirement's.
Onboard VA
Next, we will embed the selected Virtual Assistant (VA) into your team, ensuring a smooth onboarding process and seamless integration with your workflows to maximize efficiency and productivity.
TESTIMONIALS
TESTIMONIALS
Luke R.
( Ground Freight Solutions)
Task Masters has simplified hiring in our organization. They really listened to what we needed and found us amazing candidates who fit right in. The whole process was smooth and easy, and we couldn't be happier with the team we've built with their help. Highly recommend!
Frequently Asked Questions
What does Task Master Group do?+
Task Master Group is a staffing company based in St. Petersburg, Florida that provides trained virtual assistants and remote back-office staff for logistics and transportation businesses, including freight brokers, freight forwarders, 3PL and fulfillment providers, and asset-based carriers.
What roles can I fill with a virtual assistant?+
Our virtual assistants cover logistics operations (track and trace, customer quoting, shipment scheduling, document management, billing and invoicing, OS&D handling), accounting (accounts receivable and payable), admin support, customer service, and sales, plus roles like IT support, digital marketing, and data entry.
Where are your virtual assistants located?+
Our virtual assistants are primarily based in the Philippines, a global hub for virtual assistance known for English fluency and a strong work ethic. Task Master Group operates from St. Petersburg, Florida and serves businesses across the United States.
How does the hiring process work?+
Four steps: we start with a discovery call about your challenges and goals, then shortlist virtual assistant candidates who match your requirements, you interview the shortlisted candidates, and we onboard the selected VA into your team.
Are your virtual assistants trained?+
Yes. Every virtual assistant goes through a structured training curriculum, including industry-specific courses such as supply chain fundamentals, international Incoterms, customs documentation, and logistics tools like TMS and WMS, with certification upon completion.
Do you also train in-house teams?+
Yes. Our training program is also available to companies that want to upskill U.S.-based in-house employees or train new hires, with customized training plans available on request.
